Privacy Policy
Your privacy is very important to you and me, therefore I will make this privacy policy very simple. This privacy policy explains how and why I collect, store, and use personal information when you visit this website or use my services.
By using my site or service, you are agreeing to the collection and use of the related information according to the privacy statement.
I do not share any data with anyone. I am the only artist and the only one with access to the data. Below is a breakdown of what information I collect, why, what it is used for, and how it is maintained. I also detail how you can request to have this information removed.
“Last activity” in this statement refers to the last login, last purchase/payment made, or subscription email sent.
Your rights:
To request a copy of the personal information I’ve collected/stored about you in the past 12 months of last activity with or from the service related.
To ask me to delete or edit your personal information I have collected about you.
To request to see or delete your personal information, send me an email or submit your request from your account profile.
I will not deny services, charge different prices, or provide a different level of service solely for exercising your privacy rights. Note some requests may cause services to end as extension of the request:
Deleting private information from True Fan Subscription will end the subscription - emails will cease.
If your request requires verification of identity and you are not able to provide verification, I will not be able to fulfill your request.
Choose what personal information I collect:
All collected information is done manually on a case by case/service by service basis. I do not collect any additional information or details not necessary for the function of the service requested.
Physical addresses are not collected for the True Fan Subscription, or for purchases of digital artwork, etc.
If you do not want specific information collected, you can choose not to sign up for/subscribe to/purchase that service.
You can remove any historical cookies (described below) from your device by clearing your history.
Cookies and background data collection and uses:
The website host uses cookies to help the site run effectively and provide the best experience for you. The web host service is the only source of cookies on the site.
Cookies are small pieces of data stored on your device which help with your browsing experience because they help remember your preferences and how people use different features. Some cookies are required and functional. Without accepting them you will not be able to successfully add products to your shopping cart or check out for example. These cookies last for 2 weeks or less. Information about these cookies is included below.
cookies showing when a visitor adds a product to the cart, has a cart - duration: 2 weeks
cookie directing to proper site for checkout - duration: session
cookie storing state of checkout while completing payment - duration: session
cookie preventing forgery of request - duration: session
Some cookies help with the quality of your browsing experience. These cookies last longer, but do not send me any data. Information about these cookies is included below.
cookie to prevent announcements/promotions from re-appearing when you dismiss them - duration: persistent
cookie to track which blog posts you have liked - duration: persistent
cookie to track video player preferences (volume, playback speed, quality) - duration: persistent
Some cookies are purely for analytics. These do not provide me with any personally identifiable data. They help me maintain my site and understand things such as advertising effectiveness, visitor travel path through my site, cart abandonment, and core stats such as unique visitors and repeat visitors. These cookies persist for either 2 years or 30 minutes depending on what they are tracking.
You can jump to the specific service by using the navigation below to see specific details about what is collected and how it is used.
True Fan Subscription:
I collect your first and last name in order to:
help prevent duplicate registrations
help prevent spam registrations
confirm unsubscribe requests
I collect your email in order to:
provide the information you are subscribing to
Your name and email address are collected online and then downloaded to a storage drive and deleted from the online storage. This drive is secured with encrypted password protection.
In order to unsubscribe
Send an email to mooreartbylucy@gmail.com
provide the email address and your first and last name
let me know you would like to unsubscribe from the True Fan subscription
I will remove your information from the secure database.
The True Fan Subscription is free, so I do not collect or store any credit card or payment information.
Commission Request through the website:
I collect your first and last name in order to facilitate:
tracking of payment
organization for contract management
confirm cancellation requests
shipping (if you are ordering a physical copy of your work)
I collect your email in order to:
manage communications regarding your request
provide final product (only if you are ordering a digital copy of your work)
I collect reference images in order to:
complete your request to the highest quality and realism possible/desired.
I collect your physical address (only if you are ordering a physical copy of your work) in order to:
ship the product
Your name, physical address (if required), and email address are collected online and then downloaded to a storage drive and deleted from the online storage. This drive is secured with encrypted password protection.
Your images are downloaded to a specific folder for your project, then when your project is completed, the folder is deleted along with all images used for reference. Nothing of the images or reference materials is stored or maintained anywhere after your artwork is complete, submitted, and accepted/approved.
Payments are made via PayPal, and all private financial records (credit card numbers, funding source, etc.) is maintained by PayPal according to PayPal’s Privacy Policy.
Commission Request through the Artistree:
Personal information is collected, maintained and controlled by Artistree according to their Privacy Policy.
Artistree uses Stripe to process payments, and some personal data is collected, maintained, and controlled according to Stripe’s Privacy Policy and Artistree’s Privacy Policy.
I have access to limited information when commissions are requested through Artistree. I have access to:
Your name/nickname
Your email
Description of the commission provided when requesting a quote
Your reference images
All other information is solely controlled by Artistree or Stripe.
Fundraiser Alert:
On occasion I offer the opportunity to be alerted when a new phase of a fundraiser (such as the Koala and Joey artwork) is released. There will be a form on that page that will allow you to enter your email (only) and get a single notification when we update and make a new phase available to the public.
This email is only used once, and not retained.
If you would like to sign up for consistent updates, then the form for “True Fans” would also need to be used, and that information will be handled according to the given procedure.
For the Fundraiser Alerts, the email is collected to a spreadsheet and then downloaded to a password protected drive. Once the given email announcement is released, the full spreadsheet is completely deleted, and no information is retained, used, sold, rented or handled in any way.